Refund policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product has been received. For packages lost in transit, all claims must be submitted no later than 4 weeks after the estimated delivery date. Claims deemed an error on our part are covered at our expense.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at printspicturespaintsandproducts@yahoo.com. If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at printspicturespaintsandproducts@yahoo.com.

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Wrong Address  

If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you. To make sure the city in the address matches its ZIP code, use this USPS ZIP code lookup.

Size Exchanges and Buyer’s remorse

 Wrongly ordered sizes won’t be eligible for refunds from our store. We make everything on demand, so requesting a size exchange would mean producing an entirely new product. More, we only offer refunds for damaged or mislabeled products, not for buyer’s remorse

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method. Please remember it can take some time for your bank or credit card company to process and post the refund too.

Notice

We only offer refunds for damaged or mislabeled products, not for buyer’s remorse and size exchanges.